Shipping Policy

Shipping Policy
Last Updated: August 1, 2025

At Centretex, we strive to deliver your orders quickly and reliably. Below are our shipping options, delivery timelines, and associated fees based on your location.

Shipping Destinations & Fees
Region Shipping Method Delivery Time Cost
United States Standard Shipping 7-12 business days $9.99 USD
Express Shipping 3-5 business days $19.99 USD
European Union Standard Shipping 8-14 business days €12.99 EUR
Express Shipping 4-7 business days €24.99 EUR
United Kingdom Standard Shipping 5-10 business days £8.99 GBP
Express Shipping 2-4 business days £18.99 GBP
Canada Standard Shipping 10-15 business days $14.99 CAD
Express Shipping 5-8 business days $24.99 CAD
Australia & New Zealand Standard Shipping 10-18 business days $15.99 AUD
Express Shipping 5-9 business days $29.99 AUD
Rest of World Standard Shipping 12-25 business days Calculated at checkout
Express Shipping 7-14 business days Calculated at checkout
Free Shipping
Orders over $150 USD (or equivalent in local currency) qualify for free standard shipping to the US, EU, UK, Canada, and Australia.

Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays).

Orders placed after 2:00 PM (GMT+8) will be processed the next business day.

Shipping Notifications & Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number.

Tracking updates may take 24-48 hours to appear in the carrier’s system.

Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties, which are the customer’s responsibility.

Centretex is not liable for delays caused by customs inspections.

Delayed or Lost Packages
If your order exceeds the estimated delivery window, contact us at service@centretex.com for assistance.

Lost or undelivered packages must be reported within 30 days of shipment for investigation.

Returns & Exchanges
For damaged, defective, or incorrect items, refer to our Refund Policy.

For any shipping-related questions, email us at service@Centretex.com.

Thank you for shopping with Centretex! 🚚✨